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TMG Services

Our Approach to Driving Adoption

Project success and business case realization comes down to adoption. It’s about whether people embrace new ways of working. Our experts use a disciplined approach that puts users at the center of every rollout so change becomes habit, not disruption. Our services support this model of work.

TMG Process: Discover > Design > Engage > Enable > Sustain

Expertise & Services for your Transformation

Training

We design learning experiences with clear guides, interactive training, and short videos.

Instructor-led training
Web-based eLearning
Embedded, interactive learning, guides & microlearning modules
AI Enablement

Communications

We build communication programs that spark awareness and keep people engaged.

Campaign planning
Stakeholder & user messaging
Deployment announcements, digital postcards, newsletters, promo & demo videos

Change Management

We lead teams to embrace change via roadmap execution, risk analysis, and task troubleshooting.

Change management playbook
Project definition & change impact
Readiness + risk assessments
Resource management
Project tracking & status

Strategy

We equip leaders to drive change with clear strategy, readiness insight, and practical support.

Strategic planning & ways of working
Persona + process + user research
Value impact assessment
Continuous improvement planning
Adoption sustainment metrics

Solution Adoption

We specialize in digital adoption, ensuring new technologies and ways of working are embraced.

IT: Vendor & In-house Apps
ERP/CRM/CMS; SAP (S/4HANA, Concur, Ariba), Oracle, Veeva, etc
AI Agentic transformations

Professional Services

We provide a wide range of professional services.

Program / Project Management
Technical Writing & Infographics
Requirements Analysis
Evaluate: Accessibility, Usability
Agile Teams / Scrum Master
Hypercare support

AI Enablement

There are 3 powerful ways we can help you with AI:

Accelerate
Time to Value

Translation
& Narration

Train your
Workforce

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