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Change Management

Managing Transformation to Drive Adoption

Project success and business case realization comes down to adoption.  It’s about whether people embrace new ways of working.

Our approach puts users at the center of every rollout so change becomes habit, not disruption.

TMG has adapted the Prosci ADKAR change management model, and we have several Prosci certified experts on staff.

We turn your strategy into executable plans that will drive adoption, avoid risks, and unlock value.

Process

  • Pain-point Resolution Workshops

  • Site & User Readiness Assessments

  • Risk Analysis and Ongoing Troubleshooting

  • End-to-end Planning, Scheduling and Controlling of Resources

  • ​​​​​​​​​Coordinating Communication, Coaching and Training plans

  • Execution Roadmap Prioritizing Key Activities​

Delivery

  • Change Management Playbook

  • Persona Mapping & Behavioral Change Plan

  • Change Impact Assessments

  • Knowledge Management Hub

  • Progress Tracking to Time/Budget

  • Regular Status Updates

  • Project manager serving as lead trainer and liaison to programming team-for full coordination

  • Post-launch Reinforcement and Hypercare Support

Contact Us

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410 Severn Avenue, Suite 413
Annapolis, Maryland, 21403
Tel: 757.627.1015

COPYRIGHT ©2026 THE MOORE GROUP

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