Question 1

Change Management / Communications (Remote)

Accepted Answer

We are currently seeking a skilled Change Management Specialist to support a leading Fortune 100 client in the pharmaceutical industry. In this role, you will be instrumental in developing and executing communication strategies and developing resources for transformation initiatives. The ideal candidate will excel in project-based environments and can collaborate effectively in a fast-paced, global organization. A background in the pharmaceutical industry or other technical industries is a plus.
 
Key Responsibilities:
Change Strategy: Develop strategic plans to manage colleagues through the transition to adopt new behaviors, processes and/or digital solutions.
Client Management: Provide guidance and support to business partners to ensure strategic messaging and adoption of new processes and solutions.
Communication Planning & Execution: Assist in the development and execution of communication plans for system deployments, program communications and change management initiatives.
Stakeholder Engagement: Work closely with project teams, senior executives, and key stakeholders to ensure alignment across all communications and change management efforts.
Content Creation & Management: Develop and manage communication deliverables (emails, posters, e-signs, infographics, videos, etc.), while ensuring all messaging aligns with the overarching key messages and audience needs.
Audience Management: Prepare and maintain distribution lists, ensuring communications are customized and delivered to the right audiences.
Resource Management: Maintain and update content on appropriate SharePoint and Teams sites, ensuring they serve as a resource hub for key project information, processes and tools.
Survey and Feedback: Assist with the development and distribution of surveys to solicit feedback and measure engagement. Support action planning activities based on feedback acquired.
Template & Toolkit Development: Build and maintain a library of communication templates, materials, and resources that support awareness and user adoption of applications.
 
Qualifications:
Transformation Services: Previous experience helping organizations manage through change, including organizational restructuring, solution adoption and/or large strategic initiatives.
Seasoned Communicator: Extensive experience in communication strategy development and execution, with a demonstrated ability to work with people at all levels, including senior executives.
Storyteller: Capable of taking complex or technical information and dispelling it into a presentation
Strong Writing & Editing Skills: Excellent written and verbal communication skills with a focus on clarity, conciseness and accessibility.
Global Pharmaceutical / Manufacturing Experience: Previous experience in pharmaceutical, manufacturing or technical industries is a plus, but not required.
Project Management: Highly organized with ability to work autonomously and across multiple projects, delivering high quality materials on time.
Technical Proficiency: Skilled in Microsoft Office 365 (including Excel, Word, PowerPoint, Outlook, Teams), SharePoint, internal social collaboration platforms (e.g., Yammer) and Adobe Creative Suite (Photoshop, InDesign).
Attention to Detail: Strong attention to detail, clarity of thought, and the ability to listen effectively and execute in a timely manner.
Educational Background: A bachelor's degree in English, Communications, Journalism or a related field is required. A master's degree is a plus.
Preferred Start Time: Due to interactions with European operations, a start time of 8 a.m. EST is required.

Question 2

Project Manager (Remote)

Accepted Answer

The Moore Group is seeking a Project Manager with Change Management expertise to support the implementation of a large-scale digital transformation initiative for a global pharmaceutical organization. This role will lead the coordination, execution, governance, and organizational change activities required to successfully implement an enterprise-wide tool to support new and existing governance processes.

The ideal candidate brings extensive experience managing complex, cross-functional transformation programs within highly regulated environments and can effectively partner with stakeholders and executive leadership to drive successful delivery and global adoption.

This role requires a strong blend of project management, stakeholder engagement, communication strategy, governance facilitation, and change management expertise. 
 
Key Responsibilities:
 
Project Management:
PM Leadership - Solid expertise in Agile project methodologies, critical plan management, and change‑management techniques, with the ability to apply them appropriately across different delivery contexts.
Planning & Critical Path Management: Ability to develop and maintain an integrated project plan capturing all workstreams, milestones, deliverables, and dependencies. Experience managing the critical path, including cross-functional interdependency mapping, and escalation of risks or bottlenecks with recommended mitigations.
Risk Management - Strong understanding of risk‑management principles, with the capability to identify, assess, manage, and control risks and their impacts throughout the project lifecycle. 
Status Reporting - Experience of project monitoring and reporting, producing clear, accurate and timely updates for stakeholders and governance forums.  Ability to analyze, summarize and present regular RAID updates.
 
Coordination:
Stakeholder Alignment - Serve as the central coordinating point across all workstreams, teams and external partners. Facilitate and ensure cross functional and stakeholder alignment.
Resource Management - Coordinate resource allocation and capacity planning.
Documentation & Artifact Management - Ensure all project documentation is maintained in a centralized location.
 
Change Management:
Change Impact Assessment & Strategy - Develop and execute a structured change management strategy to drive adoption and minimize disruption.
Stakeholder Engagement - Engage key stakeholders to build awareness within their teams.
Readiness, Resistance & Post-Go-Live Support - Conduct readiness assessments and provide a sustainable and adaptive plan for hypercare and ongoing support.
 
Training & Enablement:
Role-Based Training - Partner with SMEs to develop and deliver role-based training, including work instructions, job aids, and quick reference guides.
User focus - Experience conducting pilots and incorporating user feedback to improve training materials, and the adoption of deployed tools and processes.
Ways of Working - Track record of successful user-adoption of new processes and ways of working in a complex, regulated environment.
 
Communication:
Communication Planning - Develop and execute a structured communication plan to ensure transparency, alignment, and stakeholder engagement.
Stakeholder Engagement - Ensure stakeholders have clear visibility into project performance. Business performance insights for leadership. Helping leadership understand where the business is going and what actions to take.
Feedback & Escalation - Establish feedback and escalation protocols in a timely manner.
 
Required Start Time: Daily start time of 8 a.m. US-ET is required due to national and international operations.
 
Qualifications:
Experience: 10 years of experience in project management and change management.
Background: Agile Scrum and IT digital project management. Extensive background implementing key project deliverables.
Technical Skills: Agile backlog & project management planning tools; Advanced Excel / data reporting tools.
Certifications: PMP and/or similar qualifications.
Education: Bachelor’s degree required; master’s degree preferred.
 
Why Join Us?
Collaborative Environment: Work closely with a dynamic and talented team on high-impact projects.
Remote Flexibility: This position is fully remote, offering flexibility and work-life balance.

If you are an initiative-taking project manager with a talent for implementing key deliverables and supporting organizational change, we look forward to hearing from you.

US Citizen, On-shore, and no recruiters please.

Question 3

Design Strategy Specialist (Remote)

Accepted Answer

The Moore Group is seeking a Design Strategy Specialist to support our client Pfizer. This person would support strategic design initiatives within Pfizer digital that align user needs, business goals, and innovation-maximizing value realization.

This role is highly collaborative to achieve project objectives and operational excellence.

Key Responsibilities:
Develop project plans ensuring all design strategy and value insights activities are understood, scoped and planned for.
Lead project phases including framing, current state mapping, data analysis (qualitative and quantitative), insight generation, future state mapping etc.
Conduct data gathering exercises (surveys, interviews, focus groups, workshops etc.) and generate data-driven insights/recommendations to increase digital value impact (i.e., enhance user experience, increase solution effectiveness etc.).
Translate insights and strategies into tangible design proposals to inspire and advance innovation
Design and facilitate stakeholder engagements that foster shared understanding of complex processes, enable alignment and drive strategic decision making.
Manage overall project execution, providing coaching and feedback where necessary.
Apply your extensive multi-disciplinary design knowledge to define methodologies, drive best practices and support the evolution of our Design Strategy and Value Insights capability.
Design and facilitate strategy and innovation workshops (online/hybrid).
Proficiency with Miro and Figma to support collaborative design activities and visualization of workflows.
Deliver visual outputs that drive strategic decision making e.g., service blueprints, system maps, user journeys, personas, innovation roadmaps, future state concepts etc.

Sample Outputs
E2E current state blueprints
Future-state maps
Value Insight reports
Strategic vision and roadmap
Final presentations and executive summaries
 
Experience Areas Preferred
Design Strategy
Service Design
Design Research
Interaction Design
Innovation Strategy

Qualifications
Bachelor's preferred in-Service Design, Interaction Design, Design Research, or related degree
Experience in project management
Strong written and verbal communication skills
Familiarity with user-centered design principles, UX/UI
Ability to manage multiple projects in a fast-paced, global environment
Strong organizational and problem-solving skills
Experience in Agile environments
Above average proficiency in Microsoft Office (Figma, Miro, Excel, PowerPoint, Teams, Outlook)

US Citizen, On-shore, and no recruiters please.

Question 4

Change Management & Executive Strategy Leader (Remote)

Accepted Answer

We are seeking a strategic and highly effective Change Management & Executive Strategy Leader to drive complex transformation while shaping the executive narrative that enables adoption and sustained impact. This role blends hands‑on change execution with high‑visibility leadership support, ensuring transitions are not only operationally sound but clearly understood, well‑supported, and strategically positioned across senior stakeholders. The ideal candidate brings deep experience in service delivery transitions, strong program leadership, and the ability to translate complexity into clear, compelling executive‑level messaging that drives confidence and decision‑making.

Key Responsibilities:
Enterprise Change & Transformation Leadership
Lead end‑to‑end transitions of service delivery responsibilities across teams and locations, ensuring all tollgates, milestones, and readiness criteria are met.
Design and maintain integrated change and transition plans that align operational execution with broader organizational strategy.
Partner with subject matter experts (SMEs) to validate training execution, readiness testing, and requirements.
Ensure appropriate checks, controls, and governance are in place to support seamless transitions (e.g., colleague services, separations, or other shared services functions).

Executive Communications & Stakeholder Strategy
Develop and deliver clear, concise, and compelling executive‑level communications that articulate change rationale, progress, risks, and outcomes.
Shape the strategic narrative for organizational transformation, ensuring alignment with leadership priorities, business objectives, and enterprise change standards.
Prepare leadership briefings, executive readouts, and decision materials to support timely, informed sponsorship and governance.
Anticipate stakeholder concerns and proactively manage messaging to maintain trust, engagement, and momentum.

Program & Stakeholder Management
Build and manage detailed project plans, integrating change, communications, and execution activities.
Facilitate routine program and leadership meetings to monitor progress, surface risks, and drive issue resolution.
Lead cross‑functional alignment forums to ensure shared understanding, accountability, and readiness across impacted groups.
Serve as a trusted advisor to senior leaders, balancing operational realities with strategic intent.

Required Qualifications
Proven experience in Change Management, Executive Support and Communications, including work across distributed teams or locations.
Strong program and stakeholder management skills, with demonstrated success influencing senior leaders.
Experience developing and managing project tollgates, readiness assessments, and governance models.
Exceptional written and verbal communication skills, with the ability to translate complex change into executive‑ready messaging.
Highly organized, proactive, and comfortable operating in fast‑moving, ambiguous environments.

Preferred Qualifications
PMP, Prosci, or similar change or project management certification.
Experience supporting large‑scale or global organizational transformations.

Question 5

Senior Instructional Designer

Accepted Answer

We're seeking an experienced, creative Instructional Designer to join our team supporting Pfizer, one of the world's most innovative pharmaceutical companies. In this role, you will play a key part in empowering Pfizer's global workforce to confidently adopt digital tools, platforms, and technologies. You'll craft high-quality, engaging learning experiences that simplify complexity and support enterprise-wide digital transformation.

Key Responsibilities
Partner with subject matter experts to analyze training needs and define clear learning objectives.
Design and develop engaging learning experiences, including eLearning modules, interactive tutorials, job aids, and instructional videos.
Create detailed course outlines, storyboards, and scripts tailored to diverse audiences with varying levels of digital fluency.
Apply adult learning principles and instructional design models to ensure effective, learner-centered outcomes.
Translate complex digital tools and technical content into accessible, user-friendly language and visuals.
Collaborate with The Moore Group's internal teams (design, change management, communications) to enhance the overall learning experience.

Qualifications
Bachelor's degree in Instructional Design, English, Communications, Learning Sciences, or a related field.
5+ years of experience in instructional design, preferably in digital transformation, technology adoption, or the pharmaceutical sector.
Strong portfolio of work that demonstrates expertise in designing and developing eLearning and multimedia instructional assets.
Proficiency with eLearning authoring tools (Articulate Storyline) and LMS platforms.
Ability to manage multiple projects and timelines in a fast-paced environment.
Excellent writing and communication skills, with the ability to simplify complex concepts.

Preferred Skills & Experience

Experience supporting pharmaceutical or Big4.
Knowledge of learning analytics and evaluation methods to measure the impact and effectiveness of training.
Proficiency in multimedia design tools (e.g., Adobe Creative) for high-quality visual and interactive elements.

To pursue employment with The Moore Group, contact info@themooregroup.com.  Please attach your CV/Resume (and Portfolio, if appropriate).

Question 6

Instructional Facilitator with AI Focus

Accepted Answer

We're seeking a tech-savvy Instructional Facilitator to deliver live training sessions focused on AI tools, digital platforms, and emerging technologies. In this role, you will deliver engaging live (virtual or in-person) instruction that help learners understand and apply innovative tools in real-world scenarios. The ideal candidate is not only a strong facilitator, but also curious about digital transformation and enthusiastic about making complex technologies accessible to all users.
 
Key Responsibilities
Deliver engaging, professional training sessions (virtual or onsite) focused on AI tools and digital platforms.
Facilitate interactive learning experiences that simplify complex technologies and empower learners to apply them in their daily work.
Provide real-time support, clarification, and coaching during training to ensure participant success.
Stay up to date on emerging technologies and digital adoption tools, continuously evaluating their potential value to clients and internal initiatives.
Collaborate with project leads and instructional designers to ensure facilitation aligns with client goals and learning objectives.

​Qualifications
Master's degree in Communications, Instructional Technology, Education, or a related field.
5+ years of experience delivering training or facilitating learning sessions in a corporate, nonprofit, government, or academic setting.
Proven fluency with generative AI platforms.
Excellent communication, public speaking, and audience engagement skills.
Proven ability to manage time, follow structured materials, and adapt to feedback in a live training environment.
Ability to follow structured facilitation guides while flexibly adapting to participant needs and live feedback.

Preferred Skills & Experience
Experience facilitating or supporting training on AI, automation, or workplace technology.
Exposure to instructional design processes or interest in developing content long-term.
Proficiency with virtual facilitation platforms.
Background in healthcare, pharmaceutical, or regulated industries is a plus.

To pursue employment with The Moore Group, contact info@themooregroup.com.  Please attach your CV/Resume (and Portfolio, if appropriate).

Question 7

Business Development Manager

Accepted Answer

We are seeking a dynamic and results-oriented Business Development Manager to identify opportunities, cultivate relationships, and drive revenue growth across key markets. The ideal candidate will have strong experience in consultative selling, proposal development, and building long-term client partnerships.
 
Key Responsibilities
Develop and execute strategies to identify and pursue new business opportunities
Build, manage, and nurture client relationships with decision-makers and procurement teams
Lead proposal and RFP response efforts, collaborating with internal teams to craft compelling solutions
Maintain a strong pipeline of qualified opportunities, tracking progress in CRM systems
Conduct market research to identify trends, competitor positioning, and client needs
Represent the company at industry conferences, networking events, and client meetings
Work cross-functionally with operations, recruiting, and delivery teams to ensure alignment between client expectations and internal capabilities
Meet and exceed revenue growth and client acquisition targets
 
Required Qualifications
Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
5+ years of business development, sales, or client relationship experience (professional services preferred)
Proven track record of meeting or exceeding revenue and growth targets
Strong written and verbal communication skills, with experience delivering polished client presentations
Ability to manage multiple opportunities and priorities in a fast-paced environment
Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and Microsoft Office Suite

Preferred Qualifications
Experience in Life Sciences, Pharma, Federal contracting
Knowledge of RFP/RFI processes and government or enterprise procurement cycles
Existing relationships with decision-makers in target industries

To pursue employment with The Moore Group, contact info@themooregroup.com.  Please attach your CV/Resume (and Portfolio, if appropriate).

Careers at TMG

To pursue employment with The Moore Group, contact info@themooregroup.com.

Change Management / Communications (Remote)

Project Manager (Remote)

Design Strategy Specialist (Remote)

Change Management & Executive Strategy Leader (Remote)

Senior Instructional Designer

Instructional Facilitator with AI Focus

Business Development Manager